As an entrepreneur, it’s important that you invest in your business infrastructure. One of the first things an entrepreneur implements in a new office space is telephone service. However, this topic raises a number of questions. If you are buying or leasing a hardwired phone system, you will need a local phone system, or use the internet and get virtual phone service.
Most small businesses do not have the staff to continuously maintain and update an internal landline phone solution. Luckily, there is an alternative solution. Small businesses can leverage a cloud-based, hosted phone solution that makes their business look and sound like a Fortune 500 company, without the overhead of a local phone system.
The best benefits of Virtual Phone System include the low cost of a hosted PBX system. As a business owner, you may be used to paying monthly landline bills, and you feel that switching to virtual phone service is incredibly more expensive than what you pay now, but this isn’t true.
This service offers you the same features as landline services and additional advanced features that you can not get from a traditional landline phone service. Not to mention the technological advances of recent years, your call quality is in High Definition.
Flexibility Using Virtual Phone System
You can use your Virtual Phone System wherever there is an Internet connection. You can even install an app on your smartphone and make and receive calls on the go. Your phone will still use the same business phone number so that your customers can always reach you. Additional phone lines can be added to ensure that your business needs are met.
Increase in Productivity
VoIP phone service can help your business be more productive. Many VoIP services offer the option to combine your virtual phone system with your CRM (content relationship management) software. When you receive an email with a phone number, you can click it to automatically call it using your mobile. When a customer calls, their account can automatically open on your screen, saving you time searching.
Choose the Right Virtual Phone System
There are many virtual phone systems in the market, where it is necessary to select the right system for your needs. There are over 60+ features related to virtual phone systems. Below mentioned are some important features:
- Auto attendant
- Dial an extension
- Dial a name
- Call forwarding
- Music when a customer is put on hold
- On hold promotional messages
Regardless of company size, a virtual phone system can be precious. It helps to extend a professional image, reduces expenses and assures optimal customer service at all times. So, if your company has not switched to a virtual phone system, it will be lost. Switch to a virtual phone system today and enjoy the benefits it offers.