What is Enterprise VoIP?
Enterprise VoIP is the highest grade of Voice Over IP services which is specifically designed to fit the needs of large scale organizations. With Enterprise VoIP systems, organizations can easily know the service up or down to add or remove any lines without the length and costly process of traditional legacy telephony. Enterprise VoIP is designed specifically for large enterprise use, such as mobile phone clients, call analytics, and advanced call routing, empower large businesses to always stay connected.
While cutting down up to 80% on the cost of a large scale traditional phone service, every business can adapt their enterprise VoIP phone system to their needs.
To protect confidential VoIP communications, Enterprise VoIP also offer an extra level of security such as Voice over Secure IP (VoSIP), IPSec encryption, Secure Voice over IP (SVoIP) or Secure Voice over Secure IP (SVoSIP).
As with all VoIP solutions, enterprise VoIP utilizes packet-switched telephony to transmit calls over the Internet as opposed to the circuit-switched telephony used by the traditional Public Switched Telephone Network (PSTN).
Things to Make Sure While You are Searching for an Enterprise VoIP System Provider
Internet Connection Quality: Internet connection quality is very important when you opt for a VoIP system. Make sure to know the bandwidth and internet connection quality to ensure there is enough Internet speed for this Enterprise VoIP.
Phone System Budget: Get an idea of your phone system budget, the calling needs, and phone system features you are looking for, then use this information to whittle down particular Enterprise business VoIP offerings to see which provider can offer you the best service package for your budget along with your business telephony needs.
Selection of IP Phones: Many different IP Phones are available, the majority of the time each provider will use a certain brand, the price will range depending on what you expect to be able to do with the device so have an idea which hardware is best for your company’s current and foreseeable needs.
Features of Enterprise VoIP
Key Features of Enterprise VoIP Phone System are
If you have a large discharge phase, VoIP can be scaled up or down if necessary by clicking a button. You do not have to worry about having to pay for a service you do not use, or anticipating a surge in demand.
Enterprise VoIP is ready when you are. This allows you to add or remove users easily at those more in demand or slower times of business.
Empowering and Managing a Remote Workforce:
Both apps and IP phones can connect to corporate telephone systems and use all the services you use at your desk. They even have the same outbound caller ID. Features like “Find Me / Follow Me” make sure you’re never out of touch no matter where you are or with what device.
If you are working from home or on holiday, or on the go meeting customers or at events, our mobile apps and IP phones are connected to enterprise VoIP phone systems. So you can make calls or receive them as if you were sitting at your desk.
No matter where you are, or which device your using, you’re never out of touch and best of all the caller ID stays the same.
Advanced Call Routing:
On the other hand, if you are in a position where you do not want to be disturbed, Enterprise VoIP has a large number of functions that allow you to focus on what is in front of you. You can manually set a phone to “Do Not Disturb” mode or you can set up custom hours and rules for calls. You can make some calls to go to another colleague and others to go directly to the voicemail and some can always get through, no matter what happens.
Integration with Salesforce and Other CRM Providers:
With VoIP, because you’re already using the Internet, you can integrate and sync with other cloud-based services. To name a few, that includes CRM services, social media, collaboration apps, recruitment, accounting, and email.
There are many other features which are included in the Enterprise VoIP. Here are they:
- Unlimited Free Local, National & UK Calls
- Unlimited Devices per user; smartphone, deskphone, tablet, PC
- Voicemail to Email; receive to your inbox as audio file. Fax to email.
- Unlimited Free Calls between your multilocation branch/office
- Unlimited email support
- Eliminate Line Rental and costs of calls between branches
- Self-Service Portal available via Web interface
- Eliminate traditional phone system installation/upgrade
- No maintenance or service charges